Adults only (18+)

Our products and this Site are intended solely for adults aged 18 or older. Minors may not register for an account, place an order, or submit any personal information to us. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected personal information from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us using the details below.

Information we collect

Information you provide to us: name, billing and shipping address, email address, phone number, account login details, order and purchase history, and any messages you send us.

Payment information: payments are processed by our third-party payment provider. We do not collect or store your full payment card number on our own servers.

Information collected automatically: IP address, device and browser type, pages viewed, referring pages, and similar usage data collected through cookies and analytics tools (see Section 6).

Why we collect it (purposes)

1. To process, fulfill, and deliver your orders and returns.

2. To process payments and prevent fraud.

3. To create and manage your account and provide customer support.

4. To send you marketing communications where you have consented (you can opt out at any time).

5. To operate, improve, and secure the Site.

6. To comply with our legal and regulatory obligations.

Consent

We collect, use, and disclose your personal information with your consent. For marketing emails or SMS, we rely on your opt-in consent, and every message includes an easy way to unsubscribe, consistent with Canada’s Anti-Spam Legislation (CASL) and the U.S. CAN-SPAM Act. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions and reasonable notice.

Who we share it with

We do not sell your personal information. We share it only with trusted service providers who help us operate our business, and only as needed. These may include:

1. Website hosting: Webflow (our website platform).

2. Payment processing: [ e.g., Stripe / Shopify Payments ].

3. Shipping and fulfillment: courier and logistics partners.

4. Email / SMS marketing: [ e.g., Klaviyo / Mailchimp ].

5. Analytics: [ e.g., Google Analytics ].

Each provider has its own privacy policy. We may also disclose information where required by law or to protect our legal rights.

Cookies and tracking

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and support marketing. You can control or disable cookies through your browser settings, though some features of the Site may not function properly if you do. Where required, we request your consent for non-essential cookies.

International transfers

Some of our service providers may store or process your information outside of Canada (for example, in the United States). Where this happens, your information may be subject to the laws of those jurisdictions, and we take reasonable steps to ensure it remains protected consistent with this Policy.

How long we keep it

We keep your personal information only for as long as necessary to fulfill the purposes described in this Policy, including to meet legal, accounting, tax, or reporting requirements. When it is no longer needed, we securely delete or anonymize it.

How we protect it

We use reasonable physical, technical, and administrative safeguards to protect your personal information against loss, theft, and unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights

Subject to applicable law, you have the right to:

1. Access the personal information we hold about you.

2. Correct information that is inaccurate or incomplete.

3. Withdraw consent to our use of your information.

4. Request deletion of your personal information.

5. File a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca).

Additional rights for U.S. residents

Depending on your state of residence, U.S. privacy laws — including the California Consumer Privacy Act (CCPA/CPRA) and similar laws in states such as Virginia, Colorado, Connecticut, and others — may give you additional rights, including the right to:

1. Know and access the categories and specific pieces of personal information we collect about you.

2. Delete personal information we hold about you.

3. Correct inaccurate personal information.

4. Opt out of the “sale” or “sharing” of personal information and of targeted (cross-context behavioral) advertising.

5. Limit the use of sensitive personal information.

6. Not be discriminated against for exercising your privacy rights.

We do not sell your personal information for money. If we “share” personal information for targeted advertising as defined under these laws, you may opt out at any time by contacting us or using the “Do Not Sell or Share My Personal Information” link on our Site. California residents may also request certain disclosures under California’s “Shine the Light” law. To exercise any of these rights, contact us using the details below; you may use an authorized agent, and we will verify your request as required by law.

Links to other websites

This Privacy Policy does not apply to websites operated by other companies or organizations that we may link to or be associated with. Please review the privacy policy of any third-party website before submitting your information to it.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after changes are posted means you accept the revised Policy.

Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact our privacy contact:

Embody Essence Ltd.

2502–2378 Alpha Ave, Burnaby, British Columbia, V5C 0K2, Canada
Email: info@embodyrituals.com